August Training Schedule

Class Descriptions


HAP 101: Small Group Overview

This training is a perfect fit for agents and/or support staff who are new to HAP and the small group market or looking for a HAP refresher.

  • HAA Introduction
  • HAP 2016 Small Group Product Overview
  • Quoting and New Business Enrollment (including HAP Connect demo)
  • Service 101
  • HAP Value Adds

HAP 101: Individual and Medicare Overview

This training is a perfect fit for agents and/or support staff who are new to HAP and the small group market or looking for a HAP refresher.

  • HAA Introduction
  • Annual Enrollment Periods vs. Special Enrollment Periods
  • Personal Alliance 2016 Product Overview
  • HAP Connect tutorial – Quoting and Enrollment
  • Medicare 2016 Product Overview & Certification Requirements
  • Service 101
  • HAP Value Adds

Small Group Renewals

This training provides a detailed explanation of how to renew existing HAP small groups. The class will cover:

  • Renewal processing overview
  • Renewal timelines
  • Understanding the difference between a transitional renewal and a QHP renewal
  • Review of renewal documents

Registration